Terms of Service

1. Acceptance of Terms

By installing, accessing, or using the Status Monitor app ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Description of Service

2.1 What We Provide

Status Monitor is a platform status monitoring application that:

• Monitors official platform status from authorized sources
• Combines official data with user-reported outage information
• Sends notifications when status changes are detected
• Provides a dashboard for viewing current and historical status
• Offers notification customization options

2.2 Service Availability

We strive to provide reliable service but do not guarantee 100% uptime. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

3. User Responsibilities

3.1 Accurate Information

You are responsible for:

• Providing accurate email addresses and notification settings
• Maintaining up-to-date contact information
• Testing notification delivery to ensure proper functionality
• Monitoring your notification preferences

3.2 Appropriate Use

You agree to use the Service only for legitimate business purposes and not to:

• Attempt to reverse engineer or hack the Service
• Use the Service to spam or send unsolicited communications
• Interfere with the Service's operation or other users' access
• Use the Service for any illegal or unauthorized purposes

4. Service Limitations

4.1 Monitoring Limitations

• Detection Delays: Status changes may not be detected immediately
• False Positives: Occasional incorrect status reports may occur
• Data Sources: We rely on third-party status APIs and user reports
• Network Issues: Network problems may affect monitoring accuracy

4.2 Notification Limitations

• Delivery Issues: Email/Slack notifications may be delayed or blocked
• Spam Filters: Notifications may be caught by spam filters
• Service Outages: Third-party services (email, Slack) may be unavailable
• Configuration Errors: Incorrect settings may prevent delivery

5. Disclaimers

5.1 No Warranty

The Service is provided "as is" without any warranties, express or implied. We do not warrant that:

• The Service will be uninterrupted or error-free
• All status changes will be detected and reported
• Notifications will always be delivered successfully
• The Service will meet your specific requirements

5.2 Third-Party Dependencies

Our Service relies on third-party APIs and services. We are not responsible for:

• Outages or issues with platform status APIs
• Email delivery service problems
• Slack webhook failures
• Internet connectivity issues

6. Limitation of Liability

To the maximum extent permitted by law:

• No Consequential Damages: We are not liable for any indirect, incidental, or consequential damages
• Business Losses: We are not responsible for lost profits, revenue, or business opportunities
• Service Interruptions: We are not liable for damages caused by service outages or delays
• Maximum Liability: Our total liability is limited to the amount paid for the Service (currently $0)

7. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7.1 Data Collection

By using the Service, you consent to our collection and use of information as described in our Privacy Policy.

7.2 Data Security

While we implement security measures to protect your data, no system is completely secure. You acknowledge the inherent risks of data transmission over the internet.

8. Intellectual Property

8.1 Our Rights

The Service, including its design, code, and content, is protected by intellectual property laws. We retain all rights not expressly granted to you.

8.2 Your Rights

You retain ownership of any data you provide to the Service. You grant us a limited license to use this data to provide the Service.

9. Termination

9.1 Termination by You

You may terminate your use of the Service at any time by uninstalling the app. Upon termination, your data will be deleted as described in our Privacy Policy.

9.2 Termination by Us

We may suspend or terminate your access to the Service if you violate these Terms or for any other reason at our discretion, with or without notice.

10. Changes to Service

We reserve the right to:

• Modify or discontinue the Service at any time
• Update features and functionality
• Change pricing (with advance notice)
• Modify these Terms (see Section 11)

11. Changes to Terms

We may update these Terms from time to time. When we do:

• We will post the updated Terms on this page
• We will update the "Last updated" date
• For significant changes, we will notify you via email or app notification
• Your continued use of the Service constitutes acceptance of the updated Terms

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or the Service will be subject to the jurisdiction of the courts in the United States.

13. Dispute Resolution

13.1 Informal Resolution

Before pursuing formal legal action, please contact us at support@statusmonitor.app to resolve any disputes informally.

13.2 Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration rather than in court, except for small claims court matters.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

15. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.

16. Contact Information

If you have questions about these Terms, please contact us:

• Email: legal@statusmonitor.app
• Support: support@statusmonitor.app
• Response Time: We will respond to inquiries within 5 business days