Privacy Policy

1. Information We Collect

1.1 Automatically Collected Information

• Shop Domain: Your Shopify store's domain name (e.g., yourstore.myshopify.com)
• Installation Data: Date and time when the app was installed
• Usage Data: App interactions and feature usage for improving our service

1.2 Information You Provide

• Email Address: For sending status notifications (optional)
• Slack Webhook URL: For sending Slack notifications (optional)
• Notification Preferences: Your chosen notification settings

1.3 Status History Data

• Platform Status Records: Historical status information from official sources
• Change Detection Data: Records of status changes for notification purposes
• Notification Logs: Records of sent notifications for troubleshooting

2. Information We Do NOT Collect

3. How We Use Your Information

3.1 Primary Purposes

• Status Monitoring: Monitor platform status and detect changes
• Notifications: Send alerts when status changes occur
• Service Delivery: Provide the core app functionality
• Change Detection: Compare current status with historical data

3.2 Secondary Purposes

• Support: Troubleshoot issues and provide customer support
• Improvements: Analyze usage patterns to improve the app
• Security: Detect and prevent abuse or security issues

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties for marketing or any other purposes.

4.2 Limited Sharing

We may share your information only in these specific circumstances:

• Service Providers: With trusted third-party services (hosting, email delivery) under strict confidentiality agreements
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfer: In the event of a merger or acquisition (with advance notice)
• Your Consent: With your explicit consent for specific purposes

5. Data Security

5.1 Security Measures

• Encryption: All data is encrypted in transit and at rest
• Access Control: Strict access controls and authentication
• Regular Updates: Security patches and updates are applied promptly
• Monitoring: Continuous security monitoring and threat detection

5.2 Data Storage

• Location: Data is stored on secure servers in the United States
• Backup: Regular backups with the same security standards
• Retention: Data is kept only as long as necessary for service delivery

6. Your Rights and Choices

6.1 Access and Control

• View Your Data: Access your stored information through the app dashboard
• Update Information: Modify your notification preferences anytime
• Delete Data: Request deletion of your information
• Opt-Out: Disable notifications or uninstall the app

6.2 Data Portability

You can request a copy of your data in a machine-readable format. Contact us at the address below to make this request.

7. Data Retention

7.1 Active Accounts

We retain your data as long as your app is installed and active, plus a reasonable period for backups and legal requirements.

7.2 Account Deletion

When you uninstall the app:

• Your data is automatically deleted from our active systems
• Backup copies are removed within 90 days
• Some aggregated, anonymized data may be retained for analytics

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Children's Privacy

Our service is not intended for use by children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. When we do:

• We will post the updated policy on this page
• We will update the "Last updated" date
• For significant changes, we will notify you via email or app notification
• Your continued use of the app constitutes acceptance of the updated policy

11. Contact Information

12. Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing your personal information includes:

• Consent: For optional features like email notifications
• Legitimate Interest: For core app functionality and improvements
• Contract Performance: To deliver the service you requested
• Legal Obligation: To comply with applicable laws

13. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to Know: What personal information we collect and how we use it
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt out of the sale of personal information (we don't sell data)
• Right to Non-Discrimination: We won't discriminate for exercising your rights